Terms & Conditions

Order Confirmation / Questions

We send an email confirmation the same day you place an order. If you have any service-related questions about your order, please email service@katiesbumpers.com.

Shipping Information

We charge a flat rate for shipping depending on how you want your order shipped in order to make things simple. We ship via UPS or USPS usually on the next business day. We apologize, but we cannot ship to P.O. Boxes at this time. We will ship outside of the continental U.S. at the flat rate that is indicated at checkout. If you have any questions about our shipping policy, please feel free to email us at service@katiesbumpers.com.

Free Freight Policy

If your order is being shipped within the continental U.S. and the merchandise total is $45 or more, we will pay for all shipping costs.

Return Policy

Please open and check your order immediately upon delivery. If product has been damaged in transit or deemed defective, please email us at service@katiesbumpers.com and we will work with you on a resolution. Please have your order number available. All returns are subject to a 15% restocking fee unless returned due to damage or defect. No refunds after 30 days.

Drop Ship Policy

We have a flat drop ship fee of $3.50 per order along with standard shipping charges. Please call Customer Service at 800-523-7979, and we'll be happy to help.